ORDERING GUIDE


Time to get ready to view and order your incredible images!

THE BIG REVEAL!

As you've probably figured out by now, we like to hold your hand through every step of this incredible process, and your ordering session is no different. We've gotten REALLY good at helping clients decide between images, showing similar images side by side for easy selection, and assisting clients with getting great variety for albums and the perfect wall art pieces. Because we do show a LOT of stunning images, it can be overwhelming to navigate on your own and we don't want our customer service to stop at the photo shoot.  The in-person photo reveal is so appreciated by our clients and is always our favorite part of the whole process!

WHAT TO EXPECT

When you arrive, you'll most likely feel nervous and that's ok! A lot of clients say they feel more anxious about viewing their gallery than they did about their photo session. If you have intrusive thoughts pop up like "What if I'm the ONLY one who doesn't like ANY of the photos?!" please rest assured that you won't be the first to be proven wrong. ;)

Ordering Guide by Silk + Salt Photography

First we will watch a slideshow of your gallery. You can expect between 50-70 edited images to choose from if you had a luxury boudoir shoot, and about 20 if you had a mini-session. Mateusz spends many hours editing each gallery himself according to your preferences, so just know that a lot of care and love has gone into each of your images.

After the slideshow we will pull up each of your photos, one at a time, for first round of elimination. During this round, our only objective is to throw out the ones you don't care if you never see again. That way we have a good idea of the number of photos you like before you look at your product options.

Ordering Guide by Silk + Salt Photography

Next we'll take a look at all of the product samples. If you want to check out all of your options beforehand, you can find our Luxury Product Guide *HERE*. We ask that you make your final decision on what you want to order at your ordering appointment, but you are welcome to take as much time as you need to! You can also request a payment plan at this point.


Once you've chosen your collection, we will start narrowing down your gallery to the number of images you need for your order. We'll pull up similar images side-by-side in comparison view so you can choose between them. After you've chosen the images for your order, we will look over product customizations so you can make your order truly your own!


Pamela will design your album for you after your Reveal and send you the design for approval. If you are paying in full at this time, you can expect your order to be ready for pickup about 5 weeks after you have approved your album design. For a mini-session, your envelope will be ready for pickup within 1 week. Links to your digital gallery and mobile app will be delivered via email within 24 hours.  If you are setting up a payment plan, we will order your products and deliver your digitals once your account is paid in full. If you live out of state, we are happy to ship your order to you!

FAQs

At our studio: 324 20th Street, Ogden, UT 84401.

Ordering appointments usually take an hour, but you can take as long as you need to decide. There's no rush! At the end of your appointment we want you to feel certain you've made the right choices. 

Please do! Friends and partners are welcome! But make sure it's someone who's got your back. We want the energy to be uplifting and positive, so bring a cheerleader who understands the importance of this experience.

We ask that you find a babysitter for your Photo Reveal as our studio is not child safe and we feel you will get the most out of your experience if you do not have any distractions.

Of course! Pamela will help as much as you need. We want you to get exactly what you want and need, nothing less, nothing more. While we won't choose for you, we will assist you in making the best choices for you.

We'd love to! If you need help visualizing what your wall art will look like in your room, please send us a photo of the wall you're planning to hang your art on with a sheet of 8.5x11 paper taped to it at least 24 hours before your ordering appointment and we'll create a mock up for you. 

Albums! Almost every client we see ends up buying an album. We have four choices:


10x12 Couture Album (50 images)

10x10 Journal Album (40 images)

10x10 velvet album (30 images)

8x8 Linen Album (20 images)


The Couture Album comes with a box with an acrylic picture cover and the leather Journal Album comes with a beautiful wooden box with a glass top. The Velvet Album is our most popular and has several color options. The Linen Album only comes in black linen.

We accept cash, credit and debit cards, PayPal, PayPal Credit, and Venmo. For payment plans, we accept credit and debit cards.

Option One: You can set up a 6 month, no interest payment plan with PayPal Credit. PayPal will pay us in full, allowing you to receive your order as soon as possible. You can find more info on PayPal Credit *HERE*. If you choose this option, go ahead and apply so you'll be ready to check out at your ordering appointment!


Option Two: You can set up an in-house, no-interest payment plan with us. The down payment minimum is $200 and the longest term of payment plan is 18 months. With this option, you have to wait to receive your products and digitals until your account is paid in full, but you are welcome to pay off your balance at any time. We'll ask you to fill out a payment plan agreement that will give us permission to run your card each month on the day of your choosing.

If you choose to sign an image release allowing us to use them on social media and in our marketing materials, we will save a select few long term. The rest will be deleted after your order is fulfilled.

We can get all of our products to you within six weeks of your ordering session and many of them arrive sooner.

Absolutely! For clients coming in from out of state we always drop ship your products directly to you. Because we like to check your order and ensure its quality, we offer in-studio pick up for our local clients. We unbox and check every item in your order and then repackage it in a way that is easy for you to transport home. Besides, we love to see your excitement when you see your order for the first time!!

Yes! We have digital only packages you can buy with web-resolution digitals. You can easily print a high-quality 8x12 with these. Or you can buy the full digital collection of full resolution images. These files are huge so you should be able to print up to a 48x72 with most files. We also proudly offer metal, acrylic, and fine art paper prints that come ready to hang.

All prints and digitals must be ordered at your image reveal and ordering session. We don't store images long term because these files are huge and we do three to four sessions per week! That would be a lot of storage! If you give us permission to use your images online, we will keep a few web-resolution files of our favorite images from your shoot.

Only if you say it’s ok!! (We never tag anyone in our posts or use your name!) Naturally, we would LOVE to use your boudoir images from your session, but they’re just that- YOUR images- and we don’t have the right to share them unless you feel completely comfortable with it.  Some clients feel comfortable sharing any and all of their images, some only want to share the anonymous images where their face is not visible, and some don’t want any shared at all.  We will ask you to fill out our privacy questionnaire at the end of your appointment. Whatever you choose, we will honor your wishes. 

We grant our clients a personal use license for all of their images. This means you can use them and share them in any way you like as long as you're not making money off of them.

Ordering Guide by Silk + Salt Photography

REMOTE ORDERING!

For clients who live out of town and are unable to come into the studio for their Photo Reveal, we offer remote ordering appointments. We will send you a Google Meet link shortly before your remote Reveal.  Before our appointment, set the mood! Turn on some favorite music, grab a snack and drink, turn down the lights a little, and make sure you won't have any interruptions. We ask that you respect Mateusz's copyright as an artist and don't take any screen shots during your appointment.

Ordering Guide by Silk + Salt Photography

SEE YOU SOON!

We are so confident that you are going to love your images that we guarantee our work. If you aren't happy with your gallery, we will re-shoot your session. So no matter what, everything will be ok! 🖤 We are so excited to show you your gallery! See you soon!

PRICING MENU

GET THE LUXURY SESSION PRICING MENU HERE:


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